At AO Globe Life, we believe a career should offer more than just a paycheck—it should provide purpose, flexibility, and the opportunity to grow. As a remote-first organization with over 70 years of service, we proudly support working-class families across the United States, including union members, credit union members, and veterans. Our mission is rooted in integrity, impact, and long-term relationships—both with the families we serve and the professionals who represent us.

We are committed to building meaningful careers through structured training, ongoing mentorship, and clear advancement pathways. Whether you’re launching your professional journey or seeking a fresh start, you’ll find a supportive, performance-driven environment where your growth is prioritized. Here, you have the flexibility to work remotely, the tools to succeed, and the opportunity to build a future defined by leadership, service, and long-term success.

Our mission is to protect every child and serve all working people with associates covering 60 territories in the US & Canada. In 2024 AO was announced as the top agency in all of Globe Life. AO gives our people the resources and tools to grow their own Business. Growth is what AO is all about – both at the Personal level and as a Team. Our team is vital to that Growth. We provide every advancement opportunity to individuals from all kinds of backgrounds and experience levels, while they protect families in their community and beyond.

AO is a natural fit for leaders, entrepreneurs, and high achievers eager to jumpstart their sales career with a fast-paced, stable, and internationally growing Company. In addition to industry-leading online training, we provide daily coaching and mentorship with resources available online across all devices. This allows sales professionals from any industry to present our products with confidence. To succeed at AO you need to have top of the line communication skills to work with clients across all our Markets.

Remote Customer Service & Client Benefits Consultant

Remote

Full Time

Entry Level

AO Globe Life is seeking motivated, service-minded professionals who want to build meaningful careers while helping individuals and families understand important benefit programs. This fully remote opportunity is ideal for individuals who enjoy working with people, value professional growth, and want to build a career in a supportive, performance-focused environment.

No prior industry experience is required. Comprehensive training, mentorship, and structured development programs are provided to support your success from the beginning.

Key Responsibilities

Conduct scheduled virtual consultations with clients via Zoom
Understand client needs and provide guidance on available benefit options
Explain coverage programs clearly and help individuals make informed decisions
Assist clients through the enrollment and onboarding process
Maintain accurate digital documentation and follow-up communication
Collaborate with team members to share best practices and improve service delivery
Participate in weekly training sessions, team meetings, and leadership development programs

Ideal Candidate Profile

Strong communicator who can build rapport in virtual conversations
Goal-oriented with a desire for personal and professional growth
Active listener who can understand and respond to client needs
Organized and self-motivated while managing a flexible schedule
Positive team contributor who values feedback and mentorship

What We Offer

Fully remote work environment with flexible scheduling
Pre-qualified client consultations provided
Comprehensive training and licensing support
Mentorship from experienced team leaders
Weekly compensation through a performance-based structure
Long-term income opportunities through vested renewals
Performance-based advancement into mentorship and leadership roles
Collaborative, inclusive, and mission-driven team culture

Requirements

Authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with webcam capability

About AO Globe Life

AO Globe Life partners with labor unions, credit unions, and veteran organizations to provide supplemental benefits to working-class families across the United States. With more than 70 years of service, the organization continues to grow through a remote-first model focused on integrity, service, and long-term career development.

Apply Today

If you are ready to build a flexible career that combines purpose, growth, and the opportunity to help others, we encourage you to apply and explore joining the AO Globe Life team.

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