At AO Globe Life, we believe a career should offer more than just a paycheck—it should provide purpose, flexibility, and the opportunity to grow. As a remote-first organization with over 70 years of service, we proudly support working-class families across the United States, including union members, credit union members, and veterans. Our mission is rooted in integrity, impact, and long-term relationships—both with the families we serve and the professionals who represent us.

We are committed to building meaningful careers through structured training, ongoing mentorship, and clear advancement pathways. Whether you’re launching your professional journey or seeking a fresh start, you’ll find a supportive, performance-driven environment where your growth is prioritized. Here, you have the flexibility to work remotely, the tools to succeed, and the opportunity to build a future defined by leadership, service, and long-term success.

Our mission is to protect every child and serve all working people with associates covering 60 territories in the US & Canada. In 2024 AO was announced as the top agency in all of Globe Life. AO gives our people the resources and tools to grow their own Business. Growth is what AO is all about – both at the Personal level and as a Team. Our team is vital to that Growth. We provide every advancement opportunity to individuals from all kinds of backgrounds and experience levels, while they protect families in their community and beyond.

AO is a natural fit for leaders, entrepreneurs, and high achievers eager to jumpstart their sales career with a fast-paced, stable, and internationally growing Company. In addition to industry-leading online training, we provide daily coaching and mentorship with resources available online across all devices. This allows sales professionals from any industry to present our products with confidence. To succeed at AO you need to have top of the line communication skills to work with clients across all our Markets.

Customer Success Team Lead

Remote

Full Time

Entry Level

AO Globe Life is expanding its remote team and seeking motivated professionals who want to build a career that offers both purpose and long-term growth. Whether you are entering the workforce or exploring a new career path, this opportunity provides the flexibility and support to succeed in a remote, mission-driven environment.

In this role, you will connect with individuals and families who have requested information about supplemental benefit programs. You will schedule virtual consultations and help clients understand the options available to them.

Key Responsibilities

Connect with individuals who have expressed interest in learning about benefit programs
Schedule and conduct virtual consultations with clients via Zoom
Identify client needs and provide guidance on available benefit options
Assist clients through the enrollment process with professionalism and care
Maintain accurate digital records and documentation
Participate in weekly training sessions and team development calls
Collaborate with teammates to share best practices and support team success

What We Offer

Fully remote role — work from anywhere within the United States
Flexible scheduling
Warm leads provided — no cold calling or prospecting
Weekly pay via direct deposit
Full training and licensing support
Health insurance premium reimbursement
Monthly and quarterly performance bonuses
Opportunities for advancement into leadership roles
A supportive, team-focused culture that encourages growth

Who We’re Looking For

Strong communicators who are confident speaking with clients virtually
Goal-oriented and self-motivated professionals
Individuals who enjoy helping others and solving problems
Candidates comfortable using Zoom and other digital tools
Professionals legally authorized to work in the United States with access to a Windows-based laptop or desktop computer and reliable internet

About AO Globe Life

AO Globe Life partners with unions, credit unions, and veteran organizations to provide supplemental benefits to working families across the United States. With more than 70 years of service, the organization continues to grow through a commitment to service, integrity, and meaningful remote career opportunities.

Ready to Apply?

If you’re ready to start a career that offers flexibility, support, and real growth potential, apply today to learn more about joining our remote team.

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