Remote Member Services Consultant
AO Globe Life is hiring professionals to work with credit union members who are already connected with our organization and seeking guidance on available benefit programs. This fully remote opportunity offers flexibility, professional development, and the ability to help individuals and families access important coverage options that support their financial security.
Comprehensive training and licensing support are provided, making this an excellent opportunity for individuals beginning a new career or expanding their experience in client services.
Key Responsibilities
Conduct scheduled virtual consultations with credit union members through Zoom
Assess client needs and explain available benefit options in a clear and approachable way
Guide individuals and families through the enrollment process with professionalism
Maintain accurate digital records and ensure compliance with industry standards
Provide responsive follow-up communication and ongoing client support
Participate in team training sessions, mentorship programs, and professional development opportunities
What We Offer
Fully remote work environment available throughout the United States
Flexible scheduling that supports work–life balance
Pre-qualified client consultations provided—no cold outreach required
Paid training and full licensing support
Weekly compensation through a performance-based structure
Performance bonuses and long-term renewal income opportunities
Career advancement pathways into mentorship and leadership roles
A collaborative team culture focused on recognition and support
You May Thrive in This Environment If You
Have strong communication skills and enjoy helping others
Are self-motivated, organized, and able to manage your schedule independently
Feel comfortable using Zoom, email, and cloud-based tools
Are interested in making a meaningful impact through your work
Are open to coaching and eager to grow professionally
Have experience in customer service, client advising, or sales (helpful but not required)
Requirements
Authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with webcam capability
About AO Globe Life
AO Globe Life is a mission-driven organization that provides supplemental benefits to working-class families across the United States. The organization proudly serves credit unions, labor unions, and veterans through personalized virtual consultations. With more than 70 years of experience, AO Globe Life continues to offer stability, purpose, and career growth through a remote-first workforce.
Apply Today
If you are ready to begin a flexible, people-focused career where your work creates real impact, we encourage you to apply and explore joining AO Globe Life.