Member Support Advisor

Remote
Full Time
Entry Level

AO Globe Life is seeking motivated professionals to join our fully remote team in a client-focused role supporting individuals and families across the United States. In this position, you will help clients understand and access benefit programs designed to provide financial protection and long-term security.

All client consultations are pre-scheduled—no cold calling or outreach required. With structured training and ongoing mentorship, this opportunity offers a clear path toward a flexible and purpose-driven career.

What You’ll Do

  • Conduct virtual consultations with clients via Zoom

  • Explain benefit options and guide clients through enrollment

  • Maintain accurate records and manage follow-up communication

  • Deliver high-quality service and build lasting client relationships

  • Participate in training, coaching, and team development sessions

Ideal Candidate

  • Strong communication and interpersonal skills

  • Organized, dependable, and comfortable working independently

  • Confident using video conferencing and digital tools

  • Service-oriented with a client-first mindset

  • Experience in customer-facing or consultative roles preferred

Requirements

  • Authorized to work in the United States

  • Reliable internet connection

  • Windows-based computer with webcam

About AO Globe Life

For over 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits to working families nationwide. Our remote-first model supports professionals seeking flexibility, stability, and long-term growth.

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