At AO Globe Life, we believe a career should offer more than just a paycheck—it should provide purpose, flexibility, and the opportunity to grow. As a remote-first organization with over 70 years of service, we proudly support working-class families across the United States, including union members, credit union members, and veterans. Our mission is rooted in integrity, impact, and long-term relationships—both with the families we serve and the professionals who represent us.

We are committed to building meaningful careers through structured training, ongoing mentorship, and clear advancement pathways. Whether you’re launching your professional journey or seeking a fresh start, you’ll find a supportive, performance-driven environment where your growth is prioritized. Here, you have the flexibility to work remotely, the tools to succeed, and the opportunity to build a future defined by leadership, service, and long-term success.

Our mission is to protect every child and serve all working people with associates covering 60 territories in the US & Canada. In 2024 AO was announced as the top agency in all of Globe Life. AO gives our people the resources and tools to grow their own Business. Growth is what AO is all about – both at the Personal level and as a Team. Our team is vital to that Growth. We provide every advancement opportunity to individuals from all kinds of backgrounds and experience levels, while they protect families in their community and beyond.

AO is a natural fit for leaders, entrepreneurs, and high achievers eager to jumpstart their sales career with a fast-paced, stable, and internationally growing Company. In addition to industry-leading online training, we provide daily coaching and mentorship with resources available online across all devices. This allows sales professionals from any industry to present our products with confidence. To succeed at AO you need to have top of the line communication skills to work with clients across all our Markets.

Customer Service Account Representative

Remote

Full Time

Entry Level

If you’re ready to step away from the traditional office environment and build a career that offers flexibility, purpose, and long-term growth, this opportunity may be the right fit.

AO Globe Life is hiring Remote Customer Service Account Representatives to meet virtually with individuals and families who are already connected with our organization. Rather than prospecting for clients, you’ll focus on scheduled consultations where you help people understand benefit options that support their financial protection and long-term security.

Key Responsibilities

Conduct scheduled virtual consultations with clients via Zoom
Listen to client needs and guide them through available benefit options
Clearly explain coverage details and answer questions with professionalism
Assist clients through the application and onboarding process
Maintain accurate documentation and follow-up communication
Participate in team meetings, training sessions, and professional development programs
Collaborate with peers and mentors to continually improve service and performance

What You’ll Receive

Fully Remote Work Environment
Work from anywhere in the United States with the flexibility of a virtual role.

Flexible Scheduling
Structure your day in a way that supports both productivity and work–life balance.

Pre-Scheduled Client Consultations
Engage with individuals who have already requested information—no cold outreach required.

Comprehensive Training & Licensing Support
Structured onboarding, mentorship, and assistance with licensing requirements.

Weekly Compensation
Consistent weekly pay via direct deposit with additional performance-based incentives.

Recognition & Advancement Opportunities
Monthly and quarterly performance recognition, leadership pathways, and career growth opportunities.

Supportive Team Culture
Collaborate with a team that values professional development, accountability, and shared success.

Qualifications

Strong communication and interpersonal skills
Comfortable presenting information during virtual meetings
Organized and self-motivated while working in a remote environment
Able to use video conferencing platforms and digital tools confidently
Passion for helping individuals and families understand important financial protection options
Authorized to work in the United States
Access to a Windows-based laptop or PC with webcam and reliable internet connection

About AO Globe Life

AO Globe Life partners with labor unions, credit unions, and veterans’ organizations across the United States to provide supplemental benefit solutions that support working families. With more than 70 years of industry experience and a growing remote-first workforce, our organization is built on service, stability, and long-term professional development.

Apply Today

If you are looking for a remote career that offers flexibility, meaningful work, and a clear path for growth, we encourage you to apply and learn more about joining AO Globe Life.

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