Client Experience Manager (Remote)
AO Globe Life is hiring individuals to support veterans and their families as they explore supplemental benefit options. In this role, you’ll connect with individuals who have requested information about benefit programs, schedule virtual consultations, and help them better understand the options available to them.
This fully remote opportunity allows you to make a meaningful impact while building professional experience in a supportive, mission-driven environment.
Your Day-to-Day
Connect with veterans and their families who have expressed interest in learning about benefit options
Schedule and conduct virtual consultations via Zoom
Explain available programs in a clear, respectful, and supportive manner
Guide clients through the enrollment process and provide follow-up assistance
Maintain accurate records using secure digital systems
Participate in weekly training sessions and professional development calls
What You Can Expect
100% remote work environment with flexible scheduling
Weekly pay via direct deposit
Warm leads provided — no cold calling or prospecting
Full training and licensing support
Monthly and quarterly performance bonuses
Equity opportunities for qualifying team members
Clear advancement paths into leadership roles
Supportive, mentorship-focused team culture
Who Thrives in This Role
Clear, confident communicators comfortable speaking with clients on Zoom
Organized and self-motivated professionals who work well independently
Individuals who enjoy helping others and building meaningful client relationships
Veterans, military spouses, or those passionate about supporting the military community
Tech-comfortable individuals who can navigate digital platforms and tools
Requirements
Must be legally authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with a webcam
Why This Role Works for Veterans
Many members of our team are veterans or military spouses who understand the structure, discipline, and leadership that service members bring to the workplace. Our environment emphasizes mentorship, teamwork, and systems designed to help you succeed while continuing to support families in a meaningful way.
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect the financial security of working families across the United States.