At AO Globe Life, we believe a career should offer more than just a paycheck—it should provide purpose, flexibility, and the opportunity to grow. As a remote-first organization with over 70 years of service, we proudly support working-class families across the United States, including union members, credit union members, and veterans. Our mission is rooted in integrity, impact, and long-term relationships—both with the families we serve and the professionals who represent us.

We are committed to building meaningful careers through structured training, ongoing mentorship, and clear advancement pathways. Whether you’re launching your professional journey or seeking a fresh start, you’ll find a supportive, performance-driven environment where your growth is prioritized. Here, you have the flexibility to work remotely, the tools to succeed, and the opportunity to build a future defined by leadership, service, and long-term success.

Our mission is to protect every child and serve all working people with associates covering 60 territories in the US & Canada. In 2024 AO was announced as the top agency in all of Globe Life. AO gives our people the resources and tools to grow their own Business. Growth is what AO is all about – both at the Personal level and as a Team. Our team is vital to that Growth. We provide every advancement opportunity to individuals from all kinds of backgrounds and experience levels, while they protect families in their community and beyond.

AO is a natural fit for leaders, entrepreneurs, and high achievers eager to jumpstart their sales career with a fast-paced, stable, and internationally growing Company. In addition to industry-leading online training, we provide daily coaching and mentorship with resources available online across all devices. This allows sales professionals from any industry to present our products with confidence. To succeed at AO you need to have top of the line communication skills to work with clients across all our Markets.

Client Services Manager

Remote

Full Time

Entry Level

AO Globe Life is seeking experienced, people-focused professionals to join our remote team. This opportunity is ideal for individuals with backgrounds in management, client service, operations, or consulting who want to apply their leadership mindset in a flexible, fully remote environment.

In this role, you will assist individuals and families across the United States in understanding and accessing supplemental benefit programs designed to provide financial protection and peace of mind.

You will connect with individuals who have requested information about benefit programs, schedule virtual consultations, and guide them through available options while delivering a high level of client service.

Our organization provides structured training, ongoing mentorship, and a collaborative team environment that supports professional growth and leadership development.

Responsibilities

Key responsibilities include:

Connecting with individuals who have expressed interest in learning about benefit programs
Scheduling and conducting virtual consultations with clients via Zoom
Listening carefully to client needs and helping identify appropriate benefit options
Explaining available coverage and guiding clients through the enrollment process
Maintaining organized digital records of client interactions and documentation
Providing follow-up support to ensure a positive client experience
Participating in team meetings, mentorship programs, and ongoing professional development
Collaborating with colleagues to share best practices and support team success

This role requires professionalism, strong time management, and the ability to work independently while contributing to a collaborative team culture.

Qualifications

Successful candidates typically demonstrate:

Strong communication and relationship-building skills
Experience in leadership, client service, consulting, operations, or management environments
High attention to detail and strong organizational abilities
Confidence using virtual meeting platforms and digital tools
Self-motivation and accountability in a remote work environment
A service-focused mindset and a genuine desire to help others

Experience in customer service, consulting, sales leadership, or client success roles is helpful but not required.

Requirements

Must be legally authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with a functioning webcam
Quiet and professional workspace suitable for virtual meetings

Training and Support

AO Globe Life provides structured onboarding and mentorship designed to help professionals succeed in a remote environment. Training includes product knowledge, compliance standards, client engagement strategies, and ongoing professional development.

Weekly training sessions and leadership development opportunities help team members strengthen communication skills, expand their expertise, and prepare for long-term career advancement.

What You Can Expect

Team members enjoy the flexibility of working from anywhere in the United States while remaining connected through training, mentorship, and collaboration.

Our organization emphasizes professionalism, reliability, and long-term growth. Many professionals find fulfillment in the combination of meaningful client interactions, continuous learning, and opportunities for career advancement.

Who Thrives in This Role

This opportunity is well suited for professionals who:

Value service and professionalism in client interactions
Have experience managing responsibilities independently
Communicate clearly and build trust with clients and colleagues
Are growth-minded and open to mentorship and leadership development
Enjoy working collaboratively while maintaining personal accountability

No prior experience in the insurance or benefits industry is required. A strong work ethic and willingness to learn are the most important qualities for success.

About AO Globe Life

For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families across the United States.

Our remote-first organization focuses on service, leadership development, and meaningful career opportunities for professionals nationwide.

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