At AO Globe Life, we believe a career should offer more than just a paycheck—it should provide purpose, flexibility, and the opportunity to grow. As a remote-first organization with over 70 years of service, we proudly support working-class families across the United States, including union members, credit union members, and veterans. Our mission is rooted in integrity, impact, and long-term relationships—both with the families we serve and the professionals who represent us.

We are committed to building meaningful careers through structured training, ongoing mentorship, and clear advancement pathways. Whether you’re launching your professional journey or seeking a fresh start, you’ll find a supportive, performance-driven environment where your growth is prioritized. Here, you have the flexibility to work remotely, the tools to succeed, and the opportunity to build a future defined by leadership, service, and long-term success.

Our mission is to protect every child and serve all working people with associates covering 60 territories in the US & Canada. In 2024 AO was announced as the top agency in all of Globe Life. AO gives our people the resources and tools to grow their own Business. Growth is what AO is all about – both at the Personal level and as a Team. Our team is vital to that Growth. We provide every advancement opportunity to individuals from all kinds of backgrounds and experience levels, while they protect families in their community and beyond.

AO is a natural fit for leaders, entrepreneurs, and high achievers eager to jumpstart their sales career with a fast-paced, stable, and internationally growing Company. In addition to industry-leading online training, we provide daily coaching and mentorship with resources available online across all devices. This allows sales professionals from any industry to present our products with confidence. To succeed at AO you need to have top of the line communication skills to work with clients across all our Markets.

Customer Experience Manager

Remote

Full Time

Entry Level

AO Globe Life is hiring experienced professionals to support veterans and their families through virtual benefit consultations. This fully remote opportunity offers schedule flexibility, structured training, and the chance to make a meaningful impact while working from home.

In this role, you will connect with individuals who have requested information about supplemental benefit programs, schedule virtual consultations, and help them better understand the options available to them.

Key Responsibilities

Connect with veterans and families who have expressed interest in learning about benefit programs
Schedule and conduct virtual consultations with clients via Zoom
Explain available life, accident, and supplemental benefit options clearly and professionally
Guide clients through the enrollment process and answer questions
Maintain accurate digital records and ensure regulatory compliance
Participate in weekly training sessions, team meetings, and leadership development calls

What We Offer

Fully remote role — available to candidates based in the United States
Flexible scheduling and autonomy over your workday
Weekly pay via direct deposit
Warm leads provided — no cold calling or prospecting
Full training and licensing support
Monthly and quarterly performance bonuses
Equity opportunities for qualifying team members
Structured leadership development program
Supportive and collaborative team environment

Ideal Candidate Qualifications

Background in client service, benefits advising, or sales is helpful but not required
Strong communication and interpersonal skills in virtual settings
Organized, coachable, and motivated to grow professionally
Comfortable using Zoom, CRM systems, and digital documentation tools
Interest in supporting veterans and their families

Requirements

Must be legally authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with a functioning webcam

About AO Globe Life

With more than 70 years of service, AO Globe Life partners with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect the financial security of working families across the United States. Our remote-first organization focuses on service, integrity, and meaningful career opportunities.

Ready to Apply?

If you’re ready to build a purpose-driven remote career that aligns with your experience and values, apply today to learn more about joining our team.

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