Client Experience Manager
AO Globe Life is seeking qualified candidates to help families across the United States access important supplemental benefit programs—all from the comfort of home. This mission-driven, remote-first opportunity is designed for individuals who want meaningful work, professional development, and long-term career growth.
Whether you are beginning your career or exploring a new professional path, this role allows you to make a real impact while building valuable skills in a supportive environment.
You will connect with individuals who have requested information about benefit programs, schedule virtual consultations, and guide them through available options.
Key Responsibilities
Connect with individuals who have expressed interest in learning about benefit programs
Schedule and conduct virtual consultations with clients via Zoom
Guide clients through available benefit options and assist with enrollment
Maintain accurate client records and follow-up communications
Deliver excellent client service and build lasting relationships
Participate in mentorship sessions, training programs, and team development meetings
What We Offer
100% remote role — work from anywhere in the United States
Flexible scheduling
Warm leads provided — no cold calling or prospecting
Weekly pay via direct deposit
Training and ongoing professional development support
Monthly and quarterly performance bonuses
Advancement opportunities for high-performing team members
Supportive, collaborative team culture
Who Thrives in This Role
Strong communicators with a client-focused mindset
Organized and self-motivated professionals
Individuals comfortable using Zoom and other digital tools
Experience in customer service, sales, or consulting is helpful but not required
Growth-minded individuals who value coaching and professional development
Requirements
Must be legally authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with a functioning webcam
About AO Globe Life
For more than 70 years, AO Globe Life has served working families across the United States by providing supplemental benefits that help protect their financial futures. We proudly support union members, veterans, credit union members, and associations nationwide while offering meaningful remote career opportunities built on service, integrity, and growth.
Interested?
If you’re ready to build a career that blends purpose, flexibility, and opportunity, apply today to learn more about joining our remote team.