At AO Globe Life, we believe a career should offer more than just a paycheck—it should provide purpose, flexibility, and the opportunity to grow. As a remote-first organization with over 70 years of service, we proudly support working-class families across the United States, including union members, credit union members, and veterans. Our mission is rooted in integrity, impact, and long-term relationships—both with the families we serve and the professionals who represent us.

We are committed to building meaningful careers through structured training, ongoing mentorship, and clear advancement pathways. Whether you’re launching your professional journey or seeking a fresh start, you’ll find a supportive, performance-driven environment where your growth is prioritized. Here, you have the flexibility to work remotely, the tools to succeed, and the opportunity to build a future defined by leadership, service, and long-term success.

Our mission is to protect every child and serve all working people with associates covering 60 territories in the US & Canada. In 2024 AO was announced as the top agency in all of Globe Life. AO gives our people the resources and tools to grow their own Business. Growth is what AO is all about – both at the Personal level and as a Team. Our team is vital to that Growth. We provide every advancement opportunity to individuals from all kinds of backgrounds and experience levels, while they protect families in their community and beyond.

AO is a natural fit for leaders, entrepreneurs, and high achievers eager to jumpstart their sales career with a fast-paced, stable, and internationally growing Company. In addition to industry-leading online training, we provide daily coaching and mentorship with resources available online across all devices. This allows sales professionals from any industry to present our products with confidence. To succeed at AO you need to have top of the line communication skills to work with clients across all our Markets.

Remote Member Services Advisor

Remote

Full Time

Entry Level

AO Globe Life is seeking dedicated, people-focused individuals to join our fully remote team. This opportunity is ideal for professionals who enjoy helping others, thrive in a structured yet flexible environment, and want to build a long-term career while working from home.

In this role, you will assist individuals and families across the United States in understanding and accessing benefit programs designed to provide financial protection and peace of mind. You will meet virtually with clients who have already requested information—there is no cold calling or door-to-door outreach.

AO Globe Life provides comprehensive training, mentorship, and a supportive team culture so every team member has the tools and confidence to succeed. Whether you are starting your career or pursuing a new professional direction, this role allows you to combine meaningful work with long-term growth.

Responsibilities

Conduct scheduled virtual consultations with individuals and families across the United States using Zoom
Listen carefully to client needs and help them identify benefit options that fit their circumstances
Clearly explain available programs in a professional and easy-to-understand manner
Guide clients through the enrollment process from beginning to completion
Maintain organized digital records of client interactions, documentation, and follow-up communication
Provide continued support after enrollment to ensure long-term client satisfaction
Participate in ongoing professional development, mentorship sessions, and product training
Collaborate with team members to share best practices and support overall team goals

This role requires professionalism, strong communication, and the ability to manage your time effectively while working independently in a remote environment.

Qualifications

Strong verbal communication and active listening skills
Ability to build trust and rapport during virtual client interactions
High level of organization and attention to detail
Self-motivated with the ability to manage responsibilities independently
Comfortable using technology such as Zoom, email, and digital documentation tools
Positive attitude and willingness to learn and grow professionally
Customer service, sales, or client relations experience is helpful but not required

Requirements

Must be authorized to work in the United States
Access to a Windows-based laptop or desktop computer with webcam
Reliable high-speed internet connection
Quiet, professional workspace suitable for virtual meetings

Training and Support

AO Globe Life provides structured onboarding and ongoing training to ensure team members are confident and prepared in their roles. Training covers product knowledge, compliance guidelines, and best practices for virtual client consultations.

Team members participate in weekly training sessions designed to strengthen communication, presentation, and leadership skills. Experienced mentors provide guidance and support as you progress in your role and pursue long-term professional development.

What You Can Expect

Working with AO Globe Life means joining a supportive remote environment where professionalism, collaboration, and growth are highly valued. Team members have the flexibility to manage their schedules while maintaining accountability for client appointments and team objectives.

Because all consultations are conducted virtually, you can work from anywhere within the United States while remaining connected to a collaborative team network.

Many professionals find this role fulfilling because it combines meaningful client interactions, ongoing learning, and opportunities for career advancement.

Who Thrives in This Role

This opportunity is well-suited for individuals who:

Enjoy helping others and delivering high-quality service
Value a structured environment with the flexibility of remote work
Communicate clearly and adapt easily to different client needs
Are motivated by continuous learning and personal growth
Work well independently while contributing positively to a team

Prior industry experience is not required. The most important qualities are integrity, professionalism, and a strong desire to learn.

About AO Globe Life

For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization partners with labor unions, credit unions, and veteran associations to deliver programs designed to help families protect their financial futures.

AO Globe Life operates with a fully remote workforce and is built on three core values: integrity, growth, and impact. Every team member contributes to the mission of serving families while building meaningful professional careers.

Apply Today

If you are ready to build a career that combines flexibility, purpose, and long-term opportunity, we encourage you to apply today.

Join AO Globe Life and help families across the country protect what matters most while building a career you can be proud of.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

What's your citizenship / employment eligibility?*

Are you 18 years of age or older?*

Are you currently a resident of New York or Massachusetts?*

Human Check*

Submit Application