At AO Globe Life, we believe a career should offer more than just a paycheck—it should provide purpose, flexibility, and the opportunity to grow. As a remote-first organization with over 70 years of service, we proudly support working-class families across the United States, including union members, credit union members, and veterans. Our mission is rooted in integrity, impact, and long-term relationships—both with the families we serve and the professionals who represent us.

We are committed to building meaningful careers through structured training, ongoing mentorship, and clear advancement pathways. Whether you’re launching your professional journey or seeking a fresh start, you’ll find a supportive, performance-driven environment where your growth is prioritized. Here, you have the flexibility to work remotely, the tools to succeed, and the opportunity to build a future defined by leadership, service, and long-term success.

Our mission is to protect every child and serve all working people with associates covering 60 territories in the US & Canada. In 2024 AO was announced as the top agency in all of Globe Life. AO gives our people the resources and tools to grow their own Business. Growth is what AO is all about – both at the Personal level and as a Team. Our team is vital to that Growth. We provide every advancement opportunity to individuals from all kinds of backgrounds and experience levels, while they protect families in their community and beyond.

AO is a natural fit for leaders, entrepreneurs, and high achievers eager to jumpstart their sales career with a fast-paced, stable, and internationally growing Company. In addition to industry-leading online training, we provide daily coaching and mentorship with resources available online across all devices. This allows sales professionals from any industry to present our products with confidence. To succeed at AO you need to have top of the line communication skills to work with clients across all our Markets.

Customer Service Enrollment Specialist

Remote

Full Time

Entry Level

AO Globe Life is seeking experienced professionals to join our fully virtual team, supporting union members and credit union clients nationwide. These individuals have requested information about coverage—there is no cold calling or unsolicited outreach required.

This opportunity is well-suited for professionals with a background in benefits, financial services, client advising, or consultative roles who are looking for purpose-driven work, flexible scheduling, and long-term career growth in a remote environment.

What You’ll Do

Conduct virtual benefit consultations with union and credit union members via Zoom
Assess each client’s needs and provide clear, customized recommendations
Explain policy options in a professional and straightforward manner
Maintain accurate documentation and ensure compliance standards are met
Participate in ongoing training, development, and team collaboration

What We Offer

100% remote role with flexible scheduling
Inbound client interest — no cold outreach
Weekly performance-based pay
Structured renewal income opportunities for long-term growth
Equity opportunities and monthly/quarterly performance bonuses
Comprehensive training and full licensing support
Performance-based advancement pathways into leadership
A team culture rooted in purpose, integrity, and professional development

Qualifications

Experience in insurance, financial services, benefits advising, or client service strongly preferred
Strong communication and relationship-building skills
Self-motivated, organized, and comfortable working independently
Coachable and adaptable in a digital, remote-first environment
Authorized to work in the United States
Reliable high-speed internet connection
Windows-based laptop or PC with a working webcam

About AO Globe Life

AO Globe Life partners with labor unions, credit unions, and veteran organizations to provide personalized supplemental benefits to working families nationwide. As one of the leading providers in our space, we are committed to ethical service, long-term client relationships, and empowering our team members to build meaningful careers.

If you’re ready to take the next step in a flexible, growth-oriented remote career, we encourage you to apply today.

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