At AO Globe Life, we believe a career should offer more than just a paycheck—it should provide purpose, flexibility, and the opportunity to grow. As a remote-first organization with over 70 years of service, we proudly support working-class families across the United States, including union members, credit union members, and veterans. Our mission is rooted in integrity, impact, and long-term relationships—both with the families we serve and the professionals who represent us.

We are committed to building meaningful careers through structured training, ongoing mentorship, and clear advancement pathways. Whether you’re launching your professional journey or seeking a fresh start, you’ll find a supportive, performance-driven environment where your growth is prioritized. Here, you have the flexibility to work remotely, the tools to succeed, and the opportunity to build a future defined by leadership, service, and long-term success.

Our mission is to protect every child and serve all working people with associates covering 60 territories in the US & Canada. In 2024 AO was announced as the top agency in all of Globe Life. AO gives our people the resources and tools to grow their own Business. Growth is what AO is all about – both at the Personal level and as a Team. Our team is vital to that Growth. We provide every advancement opportunity to individuals from all kinds of backgrounds and experience levels, while they protect families in their community and beyond.

AO is a natural fit for leaders, entrepreneurs, and high achievers eager to jumpstart their sales career with a fast-paced, stable, and internationally growing Company. In addition to industry-leading online training, we provide daily coaching and mentorship with resources available online across all devices. This allows sales professionals from any industry to present our products with confidence. To succeed at AO you need to have top of the line communication skills to work with clients across all our Markets.

Remote Customer Service Account Consultant

Remote

Full Time

Entry Level

If you are looking to move away from traditional office roles and build a career that offers flexibility, purpose, and long-term growth, this opportunity may be the right fit.

AO Globe Life is hiring Remote Customer Service Account Consultants to meet virtually with individuals and families who are already connected with our organization. Instead of prospecting for leads, you will focus on scheduled consultations where you provide guidance on benefit programs that help protect what matters most.

Key Responsibilities

Conduct scheduled virtual consultations with clients via Zoom
Understand client needs and explain available benefit options
Guide individuals and families through the application and onboarding process
Provide clear answers to client questions and offer ongoing support
Maintain accurate documentation and follow-up communication
Participate in team meetings, training sessions, and professional development programs
Collaborate with peers and mentors to improve performance and service delivery

What You’ll Receive

Fully Remote Work Environment
Work from anywhere in the United States with the flexibility of a virtual role.

Flexible Scheduling
Structure your schedule in a way that supports both productivity and work–life balance.

Pre-Scheduled Client Consultations
All client meetings are arranged in advance, allowing you to focus on service rather than outreach.

Training & Licensing Support
Comprehensive onboarding and assistance with obtaining required licensing.

Weekly Compensation
Consistent weekly pay through direct deposit with performance-based incentives.

Performance Recognition
Monthly and quarterly bonus opportunities and advancement potential.

Leadership Development
Clear pathways into mentorship and leadership roles for high-performing team members.

Supportive Team Environment
Collaborative culture focused on development, accountability, and long-term success.

Who We’re Looking For

Confident communicators who are comfortable presenting information virtually
Individuals who enjoy helping people and solving problems
Organized professionals who can manage their workflow independently
Candidates comfortable using video conferencing and digital tools
Applicants legally authorized to work in the United States
Access to a Windows-based laptop or PC with reliable internet connection and webcam

Why AO Globe Life

AO Globe Life partners with labor unions, credit unions, and veterans’ organizations to provide supplemental benefit programs to working families across the United States. With more than 70 years of experience and a rapidly growing remote workforce, we focus on building careers that combine flexibility, service, and professional growth.

Apply Today

If you are ready to build a career that offers flexibility, meaningful work, and growth opportunities, we encourage you to apply and explore joining the AO Globe Life team.

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