At AO Globe Life, we believe a career should offer more than just a paycheck—it should provide purpose, flexibility, and the opportunity to grow. As a remote-first organization with over 70 years of service, we proudly support working-class families across the United States, including union members, credit union members, and veterans. Our mission is rooted in integrity, impact, and long-term relationships—both with the families we serve and the professionals who represent us.

We are committed to building meaningful careers through structured training, ongoing mentorship, and clear advancement pathways. Whether you’re launching your professional journey or seeking a fresh start, you’ll find a supportive, performance-driven environment where your growth is prioritized. Here, you have the flexibility to work remotely, the tools to succeed, and the opportunity to build a future defined by leadership, service, and long-term success.

Our mission is to protect every child and serve all working people with associates covering 60 territories in the US & Canada. In 2024 AO was announced as the top agency in all of Globe Life. AO gives our people the resources and tools to grow their own Business. Growth is what AO is all about – both at the Personal level and as a Team. Our team is vital to that Growth. We provide every advancement opportunity to individuals from all kinds of backgrounds and experience levels, while they protect families in their community and beyond.

AO is a natural fit for leaders, entrepreneurs, and high achievers eager to jumpstart their sales career with a fast-paced, stable, and internationally growing Company. In addition to industry-leading online training, we provide daily coaching and mentorship with resources available online across all devices. This allows sales professionals from any industry to present our products with confidence. To succeed at AO you need to have top of the line communication skills to work with clients across all our Markets.

Customer Success Team Manager

Remote

Full Time

Entry Level

If you're a recent college graduate looking for more than just a “starter job,” this opportunity can be the beginning of a meaningful career. At AO Globe Life, we combine mission-driven work with professional development in a supportive remote environment.

In this role, you’ll connect with individuals and families who have requested information about supplemental benefit programs. Your responsibility is to reach out, schedule virtual consultations, and guide clients through their available options with clarity and professionalism.

This is a fully remote position designed for graduates who want to build valuable experience in communication, client service, and professional relationship management.

What You’ll Do

Connect with individuals who have expressed interest in learning about benefit programs
Schedule and conduct virtual consultations with clients via Zoom
Understand client needs and provide clear guidance on available benefit options
Assist clients through the enrollment process and provide follow-up support
Maintain organized and compliant digital client records
Participate in weekly training sessions and professional development meetings

What Makes This Role Ideal for Graduates

Hands-on professional experience in communication, client service, and business development
Comprehensive training and mentorship from experienced leaders
Flexible remote work environment with no commute
Clear advancement opportunities based on performance and development
Supportive team culture focused on collaboration and professional growth

You’re a Great Fit If You

Enjoy communicating with people and building relationships
Are comfortable working independently in a remote environment
Want to develop real-world skills in business, communication, or client relations
Are comfortable using digital tools such as Zoom, CRM systems, and cloud-based platforms
Are motivated to learn, grow, and contribute to a team

Requirements

Must be legally authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with a webcam

About AO Globe Life

For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect the financial security of working families across the United States. Our remote-first team is built on service, integrity, and long-term professional development.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

What's your citizenship / employment eligibility?*

Are you 18 years of age or older?*

Are you currently a resident of New York or Massachusetts?*

Human Check*

Submit Application