At AO Globe Life, we believe a career should offer more than just a paycheck—it should provide purpose, flexibility, and the opportunity to grow. As a remote-first organization with over 70 years of service, we proudly support working-class families across the United States, including union members, credit union members, and veterans. Our mission is rooted in integrity, impact, and long-term relationships—both with the families we serve and the professionals who represent us.

We are committed to building meaningful careers through structured training, ongoing mentorship, and clear advancement pathways. Whether you’re launching your professional journey or seeking a fresh start, you’ll find a supportive, performance-driven environment where your growth is prioritized. Here, you have the flexibility to work remotely, the tools to succeed, and the opportunity to build a future defined by leadership, service, and long-term success.

Our mission is to protect every child and serve all working people with associates covering 60 territories in the US & Canada. In 2024 AO was announced as the top agency in all of Globe Life. AO gives our people the resources and tools to grow their own Business. Growth is what AO is all about – both at the Personal level and as a Team. Our team is vital to that Growth. We provide every advancement opportunity to individuals from all kinds of backgrounds and experience levels, while they protect families in their community and beyond.

AO is a natural fit for leaders, entrepreneurs, and high achievers eager to jumpstart their sales career with a fast-paced, stable, and internationally growing Company. In addition to industry-leading online training, we provide daily coaching and mentorship with resources available online across all devices. This allows sales professionals from any industry to present our products with confidence. To succeed at AO you need to have top of the line communication skills to work with clients across all our Markets.

Customer Success Manager (Remote)

Remote

Full Time

Entry Level

AO Globe Life is seeking ambitious, service-minded individuals to join our team as Remote Benefits Consultants. This fully remote opportunity is ideal for professionals who enjoy helping others, want to develop strong client communication skills, and are motivated to grow within a supportive, performance-focused environment.

No prior experience is required. We hire for attitude and provide the training and mentorship needed to build the skills required for success.

In this role, you’ll connect with individuals who have requested information about supplemental benefit programs, schedule virtual consultations, and guide them through available options.

Key Responsibilities

Connect with individuals who have expressed interest in learning about benefit programs
Schedule and conduct virtual consultations with clients via Zoom
Assess client needs and explain available benefit options clearly and professionally
Guide clients through the enrollment process and answer questions
Maintain accurate digital records of client interactions
Collaborate with team members to share best practices and support team goals
Participate in weekly training sessions, team meetings, and leadership development calls

Ideal Candidate Profile

Confident communicator who can build rapport in virtual conversations
Goal-oriented individual motivated by personal and professional growth
Strong listener who can identify client needs and provide thoughtful guidance
Organized and self-motivated with strong time management skills
Positive team player who welcomes coaching and feedback

What We Offer

100% remote work environment with flexible scheduling
Warm leads provided — no cold calling or door-to-door outreach
Comprehensive training and licensing support
Mentorship from experienced team leaders
Weekly pay via direct deposit
Monthly and quarterly performance bonuses
Opportunities for advancement into leadership roles
Collaborative, supportive team culture
Meaningful work supporting families across the United States

Requirements

Must be legally authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with a webcam

About AO Globe Life

AO Globe Life partners with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families across the United States. With more than 70 years of service, the organization continues to grow by offering meaningful remote career opportunities focused on service, integrity, and professional development.

Apply Today

If you’re ready to build a flexible remote career where you can grow professionally while helping families access important benefits, apply today to learn more about joining our team.

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