Remote Customer Service Oriented Professional
AO Globe Life is actively hiring qualified professionals to support veterans and their families in understanding and accessing supplemental benefit programs. This mission-driven, fully remote opportunity offers flexibility, professional growth, and the ability to continue serving others in a meaningful way.
Clients request information about available benefits, and you will schedule and conduct virtual consultations. There is no cold calling or unsolicited prospecting.
Key Responsibilities
Conduct virtual consultations with veterans and their families via Zoom
Clearly and compassionately explain available life, accident, and health benefit options
Guide clients through enrollment and provide ongoing support as needed
Maintain accurate, compliant digital records and timely follow-up communication
Participate in weekly training sessions, team development calls, and leadership workshops
What We Offer
100% remote work environment (U.S.-based candidates only)
Flexible scheduling
Inbound client interest — no cold outreach
Weekly pay via direct deposit
Structured renewal income opportunities for long-term growth
Full licensing support and paid training
Monthly and quarterly performance bonuses
Equity opportunity (3%) for qualifying team members
Clear advancement pathways and leadership development
Veteran-supportive team culture with consistent mentorship
Preferred Qualifications
Experience in benefits advising, client service, or consultative roles
Strong virtual communication and rapport-building skills
Organized, coachable, and mission-oriented
Comfortable using Zoom, CRM platforms, and digital documentation systems
Personal connection to or passion for serving the veteran community
Requirements
Authorized to work in the United States
Reliable high-speed internet connection
Windows-based laptop or PC with a functioning webcam
Why Veterans Thrive Here
Many of our top-performing professionals are veterans or military spouses. Our structure, accountability, and team-based environment align naturally with the discipline and leadership developed through military service. Your experience is valued and respected — not something you need to adapt away from.
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran-focused organizations to provide supplemental benefits that protect working-class families nationwide. Our remote-first organization is built on service, integrity, and long-term professional development.
If you are ready to transition into a meaningful civilian career that honors your experience and values, apply today.