At AO Globe Life, we believe a career should offer more than just a paycheck—it should provide purpose, flexibility, and the opportunity to grow. As a remote-first organization with over 70 years of service, we proudly support working-class families across the United States, including union members, credit union members, and veterans. Our mission is rooted in integrity, impact, and long-term relationships—both with the families we serve and the professionals who represent us.

We are committed to building meaningful careers through structured training, ongoing mentorship, and clear advancement pathways. Whether you’re launching your professional journey or seeking a fresh start, you’ll find a supportive, performance-driven environment where your growth is prioritized. Here, you have the flexibility to work remotely, the tools to succeed, and the opportunity to build a future defined by leadership, service, and long-term success.

Our mission is to protect every child and serve all working people with associates covering 60 territories in the US & Canada. In 2024 AO was announced as the top agency in all of Globe Life. AO gives our people the resources and tools to grow their own Business. Growth is what AO is all about – both at the Personal level and as a Team. Our team is vital to that Growth. We provide every advancement opportunity to individuals from all kinds of backgrounds and experience levels, while they protect families in their community and beyond.

AO is a natural fit for leaders, entrepreneurs, and high achievers eager to jumpstart their sales career with a fast-paced, stable, and internationally growing Company. In addition to industry-leading online training, we provide daily coaching and mentorship with resources available online across all devices. This allows sales professionals from any industry to present our products with confidence. To succeed at AO you need to have top of the line communication skills to work with clients across all our Markets.

Remote Operations Manager

Remote

Full Time

Entry Level

AO Globe Life is seeking dedicated, people-focused professionals to join our remote team. This opportunity is ideal for individuals who enjoy helping others, thrive in a structured yet flexible environment, and want to build a long-term professional career while working from home.

In this role, you will assist individuals and families across the United States in understanding and accessing important supplemental benefit programs designed to provide financial protection and peace of mind.

You will connect with individuals who have requested information about benefit programs, schedule virtual consultations, and guide them through their available options.

Our organization provides structured training, ongoing mentorship, and a supportive culture that ensures every team member has the tools needed to succeed.

Responsibilities

Key responsibilities include:

Connecting with individuals who have expressed interest in learning about benefit programs
Scheduling and conducting virtual consultations via Zoom with individuals and families across the U.S.
Listening to client needs and helping them identify benefit options that fit their circumstances
Explaining available programs clearly and professionally
Assisting clients through the enrollment process from start to finish
Maintaining organized and accurate digital records of client interactions and documentation
Providing follow-up support to ensure a positive client experience
Participating in team meetings, mentorship sessions, and ongoing training
Collaborating with colleagues to share best practices and support team success

This role requires professionalism, integrity, and strong time management while working independently in a remote environment.

Qualifications

Successful candidates typically demonstrate:

Strong communication and active listening skills
Ability to build trust and rapport in virtual conversations
High attention to detail and strong organizational skills
Self-motivation and accountability in a remote environment
Comfort using digital platforms such as Zoom and CRM systems
A positive attitude and willingness to learn

Experience in customer service, client relations, consulting, or sales is helpful but not required.

Requirements

Must be legally authorized to work in the United States
Reliable high-speed internet connection
Windows-based laptop or desktop computer with a webcam
Quiet and professional workspace suitable for virtual meetings

Training and Support

AO Globe Life provides structured onboarding and mentorship to ensure every team member is prepared for success. New team members receive hands-on guidance for conducting virtual consultations, managing client relationships, and navigating compliance requirements.

In addition to onboarding, team members participate in ongoing weekly training sessions focused on communication skills, product knowledge, and professional development.

What You Can Expect

Team members enjoy a collaborative remote environment where professionalism, service, and accountability are valued.

Because all consultations are conducted virtually, professionals can work from anywhere in the United States while remaining connected through training, mentorship, and team collaboration.

Many individuals in this role find fulfillment in the combination of meaningful client interaction, continuous learning, and opportunities for career advancement.

Who Thrives in This Role

This opportunity is well suited for individuals who:

Enjoy helping others and providing meaningful service
Appreciate structure while maintaining independence
Communicate clearly and build relationships easily
Value professional development and continuous learning
Want to work remotely while remaining connected to a team

No prior experience in the insurance or benefits industry is required. A strong work ethic and willingness to learn are the most important qualities for success.

About AO Globe Life

For more than 70 years, AO Globe Life has provided supplemental benefits to working families across the United States. Our organization partners with labor unions, credit unions, and veteran organizations to help families protect their financial futures.

Our remote-first team focuses on service, integrity, and professional growth while providing meaningful career opportunities nationwide.

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