At AO Globe Life, we believe a career should offer more than just a paycheck—it should provide purpose, flexibility, and the opportunity to grow. As a remote-first organization with over 70 years of service, we proudly support working-class families across the United States, including union members, credit union members, and veterans. Our mission is rooted in integrity, impact, and long-term relationships—both with the families we serve and the professionals who represent us.

We are committed to building meaningful careers through structured training, ongoing mentorship, and clear advancement pathways. Whether you’re launching your professional journey or seeking a fresh start, you’ll find a supportive, performance-driven environment where your growth is prioritized. Here, you have the flexibility to work remotely, the tools to succeed, and the opportunity to build a future defined by leadership, service, and long-term success.

Our mission is to protect every child and serve all working people with associates covering 60 territories in the US & Canada. In 2024 AO was announced as the top agency in all of Globe Life. AO gives our people the resources and tools to grow their own Business. Growth is what AO is all about – both at the Personal level and as a Team. Our team is vital to that Growth. We provide every advancement opportunity to individuals from all kinds of backgrounds and experience levels, while they protect families in their community and beyond.

AO is a natural fit for leaders, entrepreneurs, and high achievers eager to jumpstart their sales career with a fast-paced, stable, and internationally growing Company. In addition to industry-leading online training, we provide daily coaching and mentorship with resources available online across all devices. This allows sales professionals from any industry to present our products with confidence. To succeed at AO you need to have top of the line communication skills to work with clients across all our Markets.

Service Operations Manager

Remote

Full Time

Entry Level

AO Globe Life is hiring professionals to help families across the United States access important supplemental benefit programs—all from the comfort of home. This mission-driven, remote-first opportunity offers meaningful work, professional development, and long-term career growth.

Whether you are beginning your career or exploring a new direction, this role provides the chance to make a real impact while building valuable experience in a supportive environment.

You will connect with individuals who have requested information about benefit programs, schedule virtual consultations, and guide them through available options.

Key Responsibilities

Connect with individuals who have expressed interest in learning about benefit programs
Schedule and conduct virtual consultations with clients via Zoom
Explain available benefit options and assist clients through the enrollment process
Maintain accurate client records and follow-up communications
Deliver excellent client service and build lasting relationships
Participate in mentorship, training sessions, and team collaboration

What We Offer

100% remote role — work from anywhere in the United States
Flexible scheduling
Warm leads provided — no cold calling or prospecting
Weekly pay via direct deposit
Paid training and licensing support
Ongoing professional development opportunities
Leadership and advancement opportunities for high-performing team members
Supportive, collaborative team environment

Who Thrives in This Role

Strong communicators with a client-first mindset
Organized and self-motivated professionals
Individuals comfortable using Zoom and digital tools
Experience in customer service, sales, or consulting is helpful but not required
Growth-minded individuals who value mentorship and development

Requirements

Must be legally authorized to work in the United States
Windows-based laptop or desktop computer with a functioning webcam
Reliable internet connection

About AO Globe Life

For more than 70 years, AO Globe Life has served working families across the United States by providing supplemental benefits that help protect their financial futures. We proudly support union members, veterans, credit union members, and associations nationwide while offering meaningful remote career opportunities focused on service, integrity, and growth.

Ready to Apply?

If you’re ready to build a career that blends purpose, flexibility, and opportunity, apply today to learn more about joining our remote team.

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