Remote Customer Service & Client Benefits Consultant
AO Globe Life is seeking motivated and service-minded professionals who want to build meaningful careers while helping individuals and families understand important benefit programs. This fully remote opportunity is ideal for individuals who value flexibility, professional growth, and the chance to make a real impact.
No prior industry experience is required. Comprehensive training, mentorship, and structured development programs are provided to support your success from day one.
Key Responsibilities
Conduct scheduled virtual consultations with clients via Zoom
Understand client needs and provide guidance on available benefit options
Help individuals and families through the enrollment process with clarity and professionalism
Maintain accurate digital records of client interactions and follow-up communication
Provide responsive, client-focused support throughout the consultation process
Collaborate with teammates to share best practices and improve overall service
Participate in weekly training sessions, team meetings, and professional development programs
Ideal Candidate Profile
Strong communicator with the ability to build rapport in virtual meetings
Goal-oriented with a commitment to personal and professional growth
Skilled listener who can identify client needs and provide thoughtful guidance
Organized, self-motivated, and comfortable managing a flexible schedule
Positive, team-oriented mindset with openness to coaching and feedback
What We Offer
Fully remote work environment with flexible scheduling
Pre-qualified client consultations provided
Comprehensive training and licensing support
Mentorship from experienced team leaders
Weekly compensation through a performance-based structure
Long-term income opportunities through vested renewals
Advancement pathways into mentorship and leadership roles
Collaborative, mission-driven team culture
Requirements
Authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with webcam capability
About AO Globe Life
AO Globe Life partners with labor unions, credit unions, and veteran organizations to provide supplemental benefits to working-class families across the United States. With more than 70 years of service, the organization continues to grow through a remote-first model focused on service, stability, and professional development.
Apply Today
If you are ready to build a career that combines purpose, flexibility, and growth, we encourage you to apply and explore joining the AO Globe Life team.