At AO Globe Life, we believe a career should offer more than just a paycheck—it should provide purpose, flexibility, and the opportunity to grow. As a remote-first organization with over 70 years of service, we proudly support working-class families across the United States, including union members, credit union members, and veterans. Our mission is rooted in integrity, impact, and long-term relationships—both with the families we serve and the professionals who represent us.

We are committed to building meaningful careers through structured training, ongoing mentorship, and clear advancement pathways. Whether you’re launching your professional journey or seeking a fresh start, you’ll find a supportive, performance-driven environment where your growth is prioritized. Here, you have the flexibility to work remotely, the tools to succeed, and the opportunity to build a future defined by leadership, service, and long-term success.

Our mission is to protect every child and serve all working people with associates covering 60 territories in the US & Canada. In 2024 AO was announced as the top agency in all of Globe Life. AO gives our people the resources and tools to grow their own Business. Growth is what AO is all about – both at the Personal level and as a Team. Our team is vital to that Growth. We provide every advancement opportunity to individuals from all kinds of backgrounds and experience levels, while they protect families in their community and beyond.

AO is a natural fit for leaders, entrepreneurs, and high achievers eager to jumpstart their sales career with a fast-paced, stable, and internationally growing Company. In addition to industry-leading online training, we provide daily coaching and mentorship with resources available online across all devices. This allows sales professionals from any industry to present our products with confidence. To succeed at AO you need to have top of the line communication skills to work with clients across all our Markets.

Customer Support Manager

Remote

Full Time

Entry Level

AO Globe Life is hiring eligible candidates to join our mission-driven, fully remote team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications, or anyone who thrives in a people-focused, service-oriented environment.

We provide hands-on training, structured mentorship, and warm leads from individuals who have requested information about supplemental benefit programs—allowing you to build valuable professional experience while working from anywhere in the United States.

Key Responsibilities

Connect with individuals who have expressed interest in learning about benefit programs
Schedule and conduct virtual consultations with clients via Zoom
Guide clients through available benefit options and assist with enrollment
Maintain accurate digital records and manage follow-up communications
Deliver professional, client-focused support throughout the process
Participate in mentorship sessions, development programs, and team training
Build strong client relationships that support long-term trust and service

Qualifications

Strong communication and interpersonal skills
Organized, self-motivated, and comfortable working independently
Confident speaking on video and comfortable using digital tools
Passion for helping others and contributing to service-focused work
Customer service or consultative experience is helpful but not required

Requirements

Must be legally authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with a functioning webcam

What We Offer

Fully remote role with flexible scheduling
Warm leads provided — no cold calling or prospecting
Weekly pay via direct deposit
Full training and licensing support
Monthly and quarterly performance bonuses
Equity opportunities for qualifying team members
Clear leadership pathways for high-performing team members
Supportive, people-first team culture

About AO Globe Life

For more than 70 years, AO Globe Life has served working families across the United States by providing supplemental benefits that help protect what matters most. We proudly support union members, credit union clients, and veterans nationwide while offering meaningful remote career opportunities focused on service, growth, and integrity.

Interested?

If you’re ready to build a career that combines purpose, flexibility, and opportunity, apply today to learn more about joining our remote team.

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