At AO Globe Life, we believe a career should offer more than just a paycheck—it should provide purpose, flexibility, and the opportunity to grow. As a remote-first organization with over 70 years of service, we proudly support working-class families across the United States, including union members, credit union members, and veterans. Our mission is rooted in integrity, impact, and long-term relationships—both with the families we serve and the professionals who represent us.

We are committed to building meaningful careers through structured training, ongoing mentorship, and clear advancement pathways. Whether you’re launching your professional journey or seeking a fresh start, you’ll find a supportive, performance-driven environment where your growth is prioritized. Here, you have the flexibility to work remotely, the tools to succeed, and the opportunity to build a future defined by leadership, service, and long-term success.

Our mission is to protect every child and serve all working people with associates covering 60 territories in the US & Canada. In 2024 AO was announced as the top agency in all of Globe Life. AO gives our people the resources and tools to grow their own Business. Growth is what AO is all about – both at the Personal level and as a Team. Our team is vital to that Growth. We provide every advancement opportunity to individuals from all kinds of backgrounds and experience levels, while they protect families in their community and beyond.

AO is a natural fit for leaders, entrepreneurs, and high achievers eager to jumpstart their sales career with a fast-paced, stable, and internationally growing Company. In addition to industry-leading online training, we provide daily coaching and mentorship with resources available online across all devices. This allows sales professionals from any industry to present our products with confidence. To succeed at AO you need to have top of the line communication skills to work with clients across all our Markets.

WFH Member Services Manager

Remote

Full Time

Entry Level

AO Globe Life is expanding its fully remote team and seeking experienced professionals who are ready to bring their leadership mindset and client-focused experience into a mission-driven organization.

This opportunity is well suited for individuals with backgrounds in management, client service, consulting, or operations who want the flexibility of a remote environment while continuing to grow professionally. Our organization provides structured training, mentorship, and a supportive team environment designed to help professionals succeed while making a meaningful impact.

In this role, you will connect with individuals and families who have requested information about supplemental benefit programs. You will schedule virtual consultations, guide clients through available options, and provide support throughout the enrollment process.

Key Responsibilities

Connect with individuals who have expressed interest in learning about benefit programs
Schedule and conduct virtual consultations with clients via Zoom
Guide clients through available benefit options and support the enrollment process
Maintain accurate and organized digital client records
Provide professional, client-focused support throughout the client experience
Participate in mentorship, leadership development, and team training sessions
Build long-term client relationships while contributing to overall team success

Qualifications

Successful candidates typically demonstrate:

Strong communication and relationship-building skills
Experience in leadership, management, consulting, client service, or operations roles
High levels of organization and accountability when working remotely
Confidence using video platforms and digital collaboration tools
A service-oriented mindset and desire to help others

Prior experience in customer service, consulting, sales leadership, or client management is helpful but not required.

Requirements

Must be legally authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with a functioning webcam

What We Offer

100% remote work environment
Flexible scheduling
Warm leads provided — no cold calling or prospecting
Weekly pay via direct deposit
Full training and licensing support
Monthly and quarterly performance bonuses
Leadership development and advancement opportunities
A collaborative, people-first team culture

About AO Globe Life

For more than 70 years, AO Globe Life has provided supplemental benefits to working families across the United States. We proudly serve union members, credit union clients, and veterans nationwide while offering meaningful remote career opportunities built on service, integrity, and long-term professional growth.

Interested?

If you are an experienced professional looking for a flexible remote opportunity where you can apply your leadership skills while helping families access important benefits, we encourage you to apply today and learn more about joining our team.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

What's your citizenship / employment eligibility?*

Are you 18 years of age or older?*

Are you currently a resident of New York or Massachusetts?*

Human Check*

Submit Application