Customer Service Veteran Support Advisor
AO Globe Life is hiring experienced professionals to support veterans and their families through scheduled virtual consultations. This fully remote opportunity offers schedule flexibility, structured training, and the ability to make a meaningful impact while helping families understand important coverage options.
All client consultations are scheduled in advance, allowing you to focus on delivering excellent service and guidance without cold outreach.
Key Responsibilities
Conduct scheduled virtual consultations with veterans and their families via Zoom
Help clients understand available coverage options with clarity and professionalism
Guide individuals through the onboarding and enrollment process
Provide ongoing account support and follow-up assistance
Maintain accurate digital records and ensure compliance with company standards
Participate in weekly training sessions, team meetings, and professional development workshops
What We Offer
Fully remote role available to U.S.-based professionals
Flexible scheduling with autonomy over your workday
Pre-qualified client consultations provided
Paid training and licensing support
Leadership development programs and mentorship
Recognition programs and performance incentives
Opportunities for professional growth within a structured team environment
Ideal Candidate Qualifications
Background in client service, consulting, or customer-facing roles
Excellent virtual communication and relationship-building skills
Organized, coachable, and mission-driven
Comfortable using Zoom, CRM systems, and digital documentation tools
Passion for supporting veterans and their families is highly valued
Requirements
Must be legally authorized to work in the United States
Must have a reliable internet connection
Must use a Windows-based laptop or PC with webcam access
About AO Globe Life
With more than 70 years of service, AO Globe Life partners with unions, credit unions, and veteran-focused organizations to help working families understand coverage options that protect their financial futures. Our remote-first infrastructure supports professionals across the country while maintaining a strong commitment to service, integrity, and long-term growth.
Apply today to explore a career that combines purpose, flexibility, and professional development with AO Globe Life.