At AO Globe Life, we believe a career should offer more than just a paycheck—it should provide purpose, flexibility, and the opportunity to grow. As a remote-first organization with over 70 years of service, we proudly support working-class families across the United States, including union members, credit union members, and veterans. Our mission is rooted in integrity, impact, and long-term relationships—both with the families we serve and the professionals who represent us.

We are committed to building meaningful careers through structured training, ongoing mentorship, and clear advancement pathways. Whether you’re launching your professional journey or seeking a fresh start, you’ll find a supportive, performance-driven environment where your growth is prioritized. Here, you have the flexibility to work remotely, the tools to succeed, and the opportunity to build a future defined by leadership, service, and long-term success.

Our mission is to protect every child and serve all working people with associates covering 60 territories in the US & Canada. In 2024 AO was announced as the top agency in all of Globe Life. AO gives our people the resources and tools to grow their own Business. Growth is what AO is all about – both at the Personal level and as a Team. Our team is vital to that Growth. We provide every advancement opportunity to individuals from all kinds of backgrounds and experience levels, while they protect families in their community and beyond.

AO is a natural fit for leaders, entrepreneurs, and high achievers eager to jumpstart their sales career with a fast-paced, stable, and internationally growing Company. In addition to industry-leading online training, we provide daily coaching and mentorship with resources available online across all devices. This allows sales professionals from any industry to present our products with confidence. To succeed at AO you need to have top of the line communication skills to work with clients across all our Markets.

WFH Customer Success Associate

Remote

Full Time

Entry Level

AO Globe Life is hiring motivated professionals to join our mission-driven, fully remote team. Whether you’re a recent graduate in business, marketing, communications—or seeking a people-focused career with long-term growth potential—this opportunity provides the structure, mentorship, and flexibility to build a meaningful professional path.

With paid training, structured development, and inbound client interest, you’ll be positioned for success from day one in a supportive, performance-driven environment.

Key Responsibilities

Conduct virtual consultations with clients via Zoom
Guide individuals and families through personalized supplemental benefit options
Support clients throughout the enrollment process with clarity and professionalism
Maintain accurate and organized digital records
Deliver responsive follow-up and high-quality client service
Participate in weekly training and mentorship sessions
Build strong, long-term client relationships

Qualifications

Strong communication and interpersonal skills
Organized, self-motivated, and comfortable working independently
Confident in virtual meetings and familiar with digital tools
Passion for service-driven work and helping others
Customer service or client-facing experience preferred, not required
Authorized to work in the United States
Reliable internet connection and Windows-based laptop or PC with webcam

What We Offer

Fully remote position available to U.S.-based candidates
Flexible scheduling
Inbound client interest — no cold outreach
Weekly pay via direct deposit
Renewal-based income growth opportunities
Paid training and full licensing support
Monthly and quarterly performance bonuses
3% equity opportunity for qualifying team members
Clear advancement pathways into leadership roles
Collaborative, mission-focused team culture

About AO Globe Life

For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families nationwide, serving union members, credit union members, and veterans. As a remote-first organization, we are committed to service, integrity, and empowering our team members to build meaningful, flexible careers.

If you’re ready to take the next step in a purpose-driven remote career, apply today and discover where opportunity meets impact.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

What's your citizenship / employment eligibility?*

Are you 18 years of age or older?*

Are you currently a resident of New York or Massachusetts?*

Human Check*

Submit Application