At AO Globe Life, we believe a career should offer more than just a paycheck—it should provide purpose, flexibility, and the opportunity to grow. As a remote-first organization with over 70 years of service, we proudly support working-class families across the United States, including union members, credit union members, and veterans. Our mission is rooted in integrity, impact, and long-term relationships—both with the families we serve and the professionals who represent us.

We are committed to building meaningful careers through structured training, ongoing mentorship, and clear advancement pathways. Whether you’re launching your professional journey or seeking a fresh start, you’ll find a supportive, performance-driven environment where your growth is prioritized. Here, you have the flexibility to work remotely, the tools to succeed, and the opportunity to build a future defined by leadership, service, and long-term success.

Our mission is to protect every child and serve all working people with associates covering 60 territories in the US & Canada. In 2024 AO was announced as the top agency in all of Globe Life. AO gives our people the resources and tools to grow their own Business. Growth is what AO is all about – both at the Personal level and as a Team. Our team is vital to that Growth. We provide every advancement opportunity to individuals from all kinds of backgrounds and experience levels, while they protect families in their community and beyond.

AO is a natural fit for leaders, entrepreneurs, and high achievers eager to jumpstart their sales career with a fast-paced, stable, and internationally growing Company. In addition to industry-leading online training, we provide daily coaching and mentorship with resources available online across all devices. This allows sales professionals from any industry to present our products with confidence. To succeed at AO you need to have top of the line communication skills to work with clients across all our Markets.

WFH Client Services Manager

Remote

Full Time

Entry Level

AO Globe Life is expanding its fully remote team and seeking experienced, people-focused professionals who want to bring their leadership mindset and client service experience into a mission-driven organization.

This opportunity is ideal for individuals with backgrounds in management, operations, client service, consulting, or team leadership who want the flexibility of working remotely while continuing to grow professionally.

In this role, you will connect with individuals and families who have requested information about supplemental benefit programs. You will schedule virtual consultations, guide clients through available options, and support them throughout the enrollment process while contributing to a collaborative and growth-focused team environment.

Our organization provides structured training, mentorship, and ongoing professional development designed to help professionals succeed in a remote setting.

Key Responsibilities

Connect with individuals who have expressed interest in learning about benefit programs
Schedule and conduct virtual consultations with clients via Zoom
Guide individuals and families through available benefit options
Support clients through the enrollment process and follow-up communication
Maintain accurate and organized digital client records
Provide professional, client-focused service throughout the client experience
Participate in mentorship programs, team development sessions, and training calls
Collaborate with colleagues to share best practices and support team performance

Qualifications

Successful candidates typically demonstrate:

Strong communication and relationship-building skills
Experience in leadership, client service, consulting, or operations roles
High levels of organization and accountability in a remote work environment
Confidence using video conferencing platforms and digital tools
A service-focused mindset and desire to help others

Experience in customer service, consulting, leadership, operations, or client management is helpful but not required.

Requirements

Must be legally authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with a functioning webcam

What We Offer

100% remote work environment
Flexible scheduling
Warm leads provided — no cold calling or prospecting
Weekly pay via direct deposit
Full training and licensing support
Monthly and quarterly performance bonuses
Leadership development opportunities and advancement pathways
A supportive, people-focused team culture

About AO Globe Life

For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families across the United States.

Our remote-first organization focuses on service, leadership development, and creating meaningful career opportunities for professionals nationwide.

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