At AO Globe Life, we believe a career should offer more than just a paycheck—it should provide purpose, flexibility, and the opportunity to grow. As a remote-first organization with over 70 years of service, we proudly support working-class families across the United States, including union members, credit union members, and veterans. Our mission is rooted in integrity, impact, and long-term relationships—both with the families we serve and the professionals who represent us.

We are committed to building meaningful careers through structured training, ongoing mentorship, and clear advancement pathways. Whether you’re launching your professional journey or seeking a fresh start, you’ll find a supportive, performance-driven environment where your growth is prioritized. Here, you have the flexibility to work remotely, the tools to succeed, and the opportunity to build a future defined by leadership, service, and long-term success.

Our mission is to protect every child and serve all working people with associates covering 60 territories in the US & Canada. In 2024 AO was announced as the top agency in all of Globe Life. AO gives our people the resources and tools to grow their own Business. Growth is what AO is all about – both at the Personal level and as a Team. Our team is vital to that Growth. We provide every advancement opportunity to individuals from all kinds of backgrounds and experience levels, while they protect families in their community and beyond.

AO is a natural fit for leaders, entrepreneurs, and high achievers eager to jumpstart their sales career with a fast-paced, stable, and internationally growing Company. In addition to industry-leading online training, we provide daily coaching and mentorship with resources available online across all devices. This allows sales professionals from any industry to present our products with confidence. To succeed at AO you need to have top of the line communication skills to work with clients across all our Markets.

CSR Benefits Agent

Remote

Full Time

Entry Level

AO Globe Life is seeking dedicated, people-focused professionals to join our fully remote team as Client Support Specialists. This opportunity is ideal for individuals who enjoy helping others, value structure with flexibility, and want to build a long-term professional career from home.

In this role, you will assist individuals and families across the United States in understanding and accessing important supplemental benefit programs that provide protection and peace of mind. You will meet virtually with clients who have already requested information—no cold calling or door-to-door outreach is required.

We provide comprehensive training, structured mentorship, and a supportive team culture to ensure every team member has the tools and confidence to succeed. Whether you are launching your career or pursuing a meaningful change, this opportunity allows you to combine professional growth with purpose-driven work.

Responsibilities

As a Remote Client Support Specialist, you will:

Conduct scheduled virtual consultations via Zoom with clients nationwide
Listen carefully to client needs and recommend appropriate benefit options
Explain available programs clearly and professionally
Guide clients through the enrollment process from start to finish
Maintain accurate, organized digital records and follow-up communication
Provide ongoing post-enrollment support to ensure long-term client satisfaction
Participate in virtual team meetings, mentorship sessions, and product training
Collaborate with colleagues to share best practices and contribute to team goals

This position requires professionalism, integrity, and strong time management skills. You will represent AO Globe Life in a consultative, client-centered capacity, ensuring each interaction reflects our commitment to ethical service and quality support.

Qualifications

Successful candidates demonstrate:

Strong verbal communication and active listening skills
Ability to build rapport and establish trust in virtual settings
Organization and attention to detail
Self-motivation and accountability in an independent work environment
Comfort using technology, including Zoom and digital documentation systems
A positive, team-oriented attitude with a willingness to learn

Previous experience in customer service, sales, or client relations is helpful but not required.

Requirements:

Authorized to work in the United States
Windows-based laptop or desktop computer with webcam
Reliable high-speed internet and a professional workspace

Training & Professional Development

AO Globe Life provides structured onboarding and hands-on mentorship to ensure your success. You will receive guidance in conducting virtual consultations, managing client relationships, and meeting compliance standards.

Ongoing weekly development sessions strengthen communication, presentation, and leadership skills. Our mentorship culture ensures you have access to experienced professionals who support your career progression.

We believe growth happens through consistency, collaboration, and accountability—and every team member plays an important role in delivering exceptional service.

What You Can Expect

Fully remote work environment
Flexible scheduling with accountability to client appointments
A supportive, team-oriented culture
Clear advancement opportunities for high performers
Meaningful client interactions and long-term relationship building

Our organization values professionalism, reliability, and integrity. Many team members find fulfillment in the balance of flexibility, continuous learning, and purpose-driven impact.

Who Thrives Here

This role is well-suited for individuals who:

Find fulfillment in helping others
Appreciate structure while working independently
Communicate confidently and adapt to different personalities
Value ongoing professional development
Want remote flexibility without sacrificing team connection

Prior industry experience is not required—what matters most is work ethic, coachability, and a genuine desire to make a difference.

About AO Globe Life

For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran associations to provide supplemental benefits that protect working-class families nationwide.

Our remote-first model allows professionals across the country to contribute to a shared mission built on three core values: integrity, growth, and impact.

Ready to Apply?

If you’re ready to build a long-term career that combines flexibility, professional development, and purpose, we encourage you to apply today.

This is more than a remote role—it’s an opportunity to grow, serve, and make a meaningful difference.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

What's your citizenship / employment eligibility?*

Are you 18 years of age or older?*

Are you currently a resident of New York or Massachusetts?*

Human Check*

Submit Application