At AO Globe Life, we believe a career should offer more than just a paycheck—it should provide purpose, flexibility, and the opportunity to grow. As a remote-first organization with over 70 years of service, we proudly support working-class families across the United States, including union members, credit union members, and veterans. Our mission is rooted in integrity, impact, and long-term relationships—both with the families we serve and the professionals who represent us.

We are committed to building meaningful careers through structured training, ongoing mentorship, and clear advancement pathways. Whether you’re launching your professional journey or seeking a fresh start, you’ll find a supportive, performance-driven environment where your growth is prioritized. Here, you have the flexibility to work remotely, the tools to succeed, and the opportunity to build a future defined by leadership, service, and long-term success.

Our mission is to protect every child and serve all working people with associates covering 60 territories in the US & Canada. In 2024 AO was announced as the top agency in all of Globe Life. AO gives our people the resources and tools to grow their own Business. Growth is what AO is all about – both at the Personal level and as a Team. Our team is vital to that Growth. We provide every advancement opportunity to individuals from all kinds of backgrounds and experience levels, while they protect families in their community and beyond.

AO is a natural fit for leaders, entrepreneurs, and high achievers eager to jumpstart their sales career with a fast-paced, stable, and internationally growing Company. In addition to industry-leading online training, we provide daily coaching and mentorship with resources available online across all devices. This allows sales professionals from any industry to present our products with confidence. To succeed at AO you need to have top of the line communication skills to work with clients across all our Markets.

Customer Service & Client Support Specialist

Remote

Full Time

Entry Level

AO Globe Life is expanding and hiring Remote Customer Service & Client Support Specialists to help individuals and families across the United States access essential benefit programs from the comfort of home. This is a remote-first opportunity designed for professionals who value meaningful work, flexibility, and long-term career development.

Whether you are early in your career or exploring a new professional direction, this role offers the chance to make a real impact while developing valuable client service and communication skills in a supportive environment.

Key Responsibilities

Conduct scheduled virtual consultations to understand client needs
Guide clients through available benefit options and enrollment steps
Maintain accurate client records and manage follow-up communication
Deliver professional, client-focused support throughout the process
Build long-term relationships through consistent service and trust
Participate in ongoing training, development programs, and team meetings

What We Offer

100% Remote Work
Work from anywhere in the United States with a fully virtual team structure.

Flexible Scheduling
Structure your workday in a way that supports productivity and balance.

Pre-Scheduled Client Consultations
Work with individuals who have requested information—no cold outreach required.

Professional Training & Development
Structured onboarding and continuous learning opportunities to help you grow.

Long-Term Income Opportunities
Performance incentives and renewal-based earning potential.

Collaborative Culture
Work alongside a supportive team focused on mentorship, accountability, and growth.

Career Advancement
Clear pathways into mentorship and leadership roles for high performers.

Who Thrives in This Role

Strong communicators who prioritize client service
Self-motivated professionals who work well independently
Organized individuals comfortable managing a remote workflow
Professionals comfortable using Zoom and cloud-based tools
Candidates with backgrounds in customer service, consulting, or sales (preferred but not required)
Growth-oriented individuals who value mentorship and development

Requirements

Authorized to work in the United States
Windows-based laptop or desktop with webcam access
Reliable high-speed internet connection

About AO Globe Life

For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families. Our remote-first model allows professionals across the country to build meaningful careers while supporting individuals and families through trusted service and guidance.

Apply Today

If you are looking for a remote career that offers purpose, flexibility, and long-term growth opportunities, we encourage you to apply and explore joining the AO Globe Life team.

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